You should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item. There are certain situations where only partial refunds are granted (if applicable):Īny item not in its original condition, is damaged or missing parts for reasons not due to our error, or any item that is returned more than 30 days after delivery. To complete your return, we require a receipt or proof of purchase. To qualify for a refund the goods MUST be unused, and in resaleable condition, once inspected by us we’ll refund the amount to paypal within 14 days. Please make sure you double check measurements and read product details before purchasing. We are a small company and simply cannot pay for shipping for you to return you product if you have decided you don't want it.
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Items must be then returned within 30 days of receipt for full refund (minus the delivery charge). Physical Products: It's important to us that you are happy with your purchase, but if for any reason you are not satisfied with our products simply CONTACT US within 5 days of receiving your package.
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If you are not able to download because you are at work or on another device, no worries, you will also receive an email with a link back to this page to download your pattern instantly.įor PDF Sewing Patterns: Due to the nature of the product, there are no refunds for PDF sewing patterns.
Delivery Policy:įor PDF Sewing Patterns: A download link is provided at the top of the "Thank You" page after payment. This does not include our time needed for order processing or fulfillment. If you are quoted "2-3 business days" when you choose a service rate, that does not include the day it is shipped, nor does it include weekends or holidays. The best way to find out what shipping is going to be, is to add the items to your cart, add your address at checkout, and then you will be able see shipping rates before you pay! These use the weight of your order and your location, based on the address you provide, to give you shipping rates. We use live shipping rates provided by our integration with Canada Post, UPS & DHL. Shipping rates vary from country to country. You will have to check your customs regulations.
USA has implemented an 25% Import Tax on all metal products from China, which can include our bag making hardware. Tax is paid by the receiver upon import into your country. All sales are "Delivered At Place (DAP)". If you are in UK & European countries, you may need to pay VAT or other taxes that are not included in our prices.
The checkout will be in Canadian dollars and will be converted to your own currency after payment. We do not receive or store any payment information. Get more Bag Hardware tutorials & Sewing Tutorials HERE.Īll payments are completed by PAYPAL, a secure payment method, or Credit Card.
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How to Use Our Emmaline EB-FUSE Woven InterfacingĮmmaline Pattern Sew-Alongs/Video Tutorials With Janelle:.How to Set Double-Cap Rivets using Hand Tools.Add Zipper Sliders/Pulls to Zippers-by-the- Yard.Attach our "Script" Style Metal Bag Label (See the video here).Attach a Metal Bag Label (See Video Tutorial Here).Press Locks (Mama, Papa, and Baby Lock).Click BLUE links for a written tutorial or Click RED links for a video tutorial
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